New Amazon Customer Service Jobs: Using our award-winning Customer Service team plays a role in achieving the goal of being the most customer-centric company. We approach things differently here, focusing on problem-solving for our customers rather than following a script.
With the training we provide, you’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. Within the dynamic realm of e-commerce, Amazon customer service jobs in Canada play a vital role in facilitating seamless transactions.
Furthermore, Amazon representatives are always at the forefront of assisting customers with issues like order tracking, returns, refunds, and product recommendations. They are trained experts in navigating the intricacies of the Amazon website, guiding customers through the process of finding, purchasing, and receiving their desired items; thereby making everything with regard to customer service extremely easy.
New Amazon Customer Service Jobs Responsibilities as a Delivery Station Liaison
As a Delivery Station Liaison, your responsibilities will include providing the best in class customer service from within our delivery station, organizing successful re-delivery attempts for customers’ parcels, confirming crucial delivery details with customers, and preventing further delivery delays.
Additionally, you will work with warehouse teams and Delivery Service Partners to ensure successful re-delivery on the same day while also proactively addressing delivery defects to reduce customer effort.
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Job Details
Job title: Customer Service Delivery Station Liaison
Location: DRH1- Unit 2, St Modwen Park, Crawley, RH10 3JY, UK
Pay Rate: £12.70
Shift: Sunday – Wednesday 10:00am – 8:45pm
Contract: Permanent Full-Time
Qualifications of Delivery Station Liaison
Qualifications required from you include the right to work in the United Kingdom without restrictions, experience in customer service, retail or hospitality industry, and flexibility with regard to shift work (this role has a non-negotiable time schedule of 10am-8:45pm).
Additionally, you must possess exceptional communication skills in English, excellent time-management, organisational, and prioritisation skills, experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service.
Furthermore, you must have the ability to take ownership and be proactive, while also having intermediate computer literacy.
Finally, Amazon customer service jobs in Canada present a fascinating blend of effective communication, problem-solving, and technological innovation. Representatives act as the face of the company, ensuring that every customer interaction is positive and productive.
Working in this dynamic environment provides an avenue for personal and professional growth, as individuals contribute to Amazon’s commitment to exceptional customer support.
Also, do know that before applying through the company website, you must create an Indeed account. We’ve made a simple post where you can easily, quickly, safely open an Indeed account